I’ve had a lot of questions about Microsoft’s hosted Exchange and SharePoint offerings since Microsoft’s announcements at the July 08 Worldwide Partner Conference. Most of the details divulged there were just about the partner pricing, but I want to know; who owns the customer, how will support work, can anyone call Microsoft or must the partner, what if the customer switches partners, are there any SLAs, what are the differences between the deskless and full product offering? Those are just a few of the questions we get answered in this podcast interview with John Betz, Director Product Management for Microsoft Business Online Services.
John was very forthcoming and answered all my questions, giving a very clear picture of how Online Services will be offered in market and how Microsoft Partners can begin to participate in the new world of online hosted software from Microsoft. I really appreciate him coming on the podcast.
If you are a Microsoft Partner reselling software or offering additional services, this is a must listen to podcast. IT organizations considering hosted software offerings from Microsoft will also learn a lot from this interview.
Enjoy the podcast and if anyone has additional questions, let me know. I’ll see if I can get those answered too.
Listen:
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Mitchell Ashley is CEO and Chief Strategist of Converging Network, LLC, providing product and technology strategies to emerging technology companies. A serial entrepreneur, Mitchell has created many successful products and services in the networking, security, convergence, Internet and IT industries. In addition to blogging for NetworkWorld, Mitchell regularly blogs at TheConvergingNetwork and co-hosts the widely popular Still Crazy After All These Years podcast.
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